What is the delivery date for my order?
You can check the delivery date:
On the product page once you select the size for an item
On the checkout shipping information page while you choose the shipping method
On the Thank You page once you make payment for the order and final order details are shown
Can I change my order details after completing my order?
Once you have completed your order you are able to change the address ONLY if your order has NOT already processed in the shipping department.
To check the status of your order please login to your account. For changes please contact our customer service team via the online chat facility or emai...
Can I Select Express shipping for bespoke items?
Yes you can select express shipping on the cart page while choosing the shipping method if available. If Express shipping is not available and in case you have a deadline to meet, please contact our support team via live chat or email us on email@example.com, we can surely help you if feasible.
How do I place an order?
Ordering online is safe, quick, and easy.
To place an order please follow these steps
Open the product page you want to order. Check size chart and choose size or input measurements and details accordingly.
Click on add to cart and add your desired item to Cart.
On the cart page click on ch...
What do I do if I still haven’t received my order?
Please contact our Customer Support Team through email on firstname.lastname@example.org or Chat widget on the website in order get your order status.
What is pre order or back order item ?
Pre-order or back-order items are usually not available in our US warehouse, they are made to order. Backorder usually takes 5-7 working days to be shipped.
What is the delivery time for pre-ordered / back order item(s) ?
Pre-ordered / Backorder items will be shipped and delivered in 5-7 business days.
Where do I enter my coupon code? I am using Mobile device.
In mobile devices, our promotion code field is under Order Summary & Discount Code in the checkout page.
Why my facebook account receiving order notification
While placing an order, on the checkout page, there is an option under Notification, "Get Order Updates, Customer service and more, Send to Messenger".
If this option is checked, our system will automatically share updates on your Facebook account. To avoid this, please uncheck this option. If y...
Why my order is cancelled?
If your order is canceled, please check your registered email address for complete details. Below can be the reasons why your order is canceled:
If the customer has placed an order for the wrong size or wrong item and sends a request to change, we will cancel the order and the customer can place...