• Can I cancel my order?

    No. If you recently placed your order (within approximately 12 hours), contact our Customer Service Department and we can try to cancel your order if it has not already been processed. However, if your order has been processed, changes or cancellations cannot be made and you will have to go throu...
  • How long would it take to get the refund if I cancel my order?

    Refund amount will be credited to the card/PayPal within 5-7 business days and would be reflected in your statement under 'VGLONDON', once it is refunded from our end. We issue refund instantly with confirmation being sent instantly to your registered email address. 5-7 business days is processin...
  • What happens after I have cancelled my order?

    After your order is cancelled your order will be refunded as per our cancellation policy. Refund will be issued to the original payment method used.